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FL TOURS Transportation Service - Testimonials Last Updated: 04/16/07 April 16, 2007 - I was very impressed with FL Tours and would instantly recommend your company to my friends who are traveling in your service area. Our airport experience was extremely long and frustrating, and the driver from FL Tours was a very welcome sight. I had mistakenly neglected to bring the phone number of your service with me so that I could notify you that we would be delayed, but your driver had monitored our flight and determined our actual arrival time before he called us. For a service that I had booked by clicking on an internet banner, this was one of the best services we used on vacation. - Elaine C April
16, 2007 - We were completely pleased and especially appreciated the
grocery stop. We know that stop saved us a lot of money at Disney.
Thanks for being so prompt and kind to the kids! - Bob and Rosemary February 08, 2007 - You guys did perfectly!! No room for improvement in my book!! - Jason K February 04, 2007 - We have absolutely no complaints! The cars were spotless, and February 05, 2007 - "We just got back from our vacation to WDW. The beginning of our vacation was a nightmare, but it had a happy ending. Here is our story: We booked a hotel (which shall remain nameless) back in early December. We received a phone confirmation and an email confirmation. A down payment had already been charged to our credit card. On Wednesday, December 27 my wife and I, along with our two daughters (ages eight and five) arrived in Orlando at 11:00 p.m. via Southwest Air. A driver from FL Tours was at the airport to pick us up and take us to our hotel. However, the driver told us he had called ahead to the hotel and was told that the hotel was closed for renovations. We were sure there had been some mistake (we had a confirmation number, our VISA had already been charged), so we had him call again. After repeated phone calls from our driver and me, we were finally convinced that the hotel was in fact closed. Someone from the hotel referred our driver to a sister hotel, so we called that number. Unfortunately, there were no vacancies. Our driver also noted that the number he called was in a different area code. We had booked this particular hotel specifically because it was close to Disney and there was a free shuttle to the parks. Fortunately our driver from FL Tours, Daren Deneau, was great. He told us that we were his last stop and he wouldn t leave us until we had a hotel. We told Daren we were looking for something about $100 per night, close to the parks, with a free shuttle (essentially what we had already booked) . While Daren drove from the airport, his office began calling hotels in the area. Unfortunately, they got back to us shortly to let us know they had called around and there was no way we were going to find something for that price on such short notice during Christmas week. We asked them to look for something less than $150 per night. In the meantime, Daren drove us around the Palm Parkway area. We stopped at a few hotels, including the Holiday Inn Express, but no rooms were available. We saw the Comfort Inn had a vacancy, so we quickly drove there. However, the woman at the front desk said they had booked their last room five minutes ago and hadn t changed the sign yet. Eventually, after about 90 minutes of driving and calling (and a minor crying spell from my eight-year-old daughter) we found a room at the Residence Inn for $149 per night. We wound up staying there all week (it was very nice) and our original hotel agree to reimburse us for our added expense. So it all worked out in the end. But I shudder to think what would have happened to us if we had decided to rent a car, or if we had used a car service less "user-friendly". FL Tours rocks!" - Rich N February 01, 2007 - "Thanks for a wonderful experience. Our driver went beyond what January 28, 2007 - "I have always been very satisfied with your service. I can not recall EVER having to wait for my driver. He has always been there ahead of time waiting for me. I try to recommend your service whenever I can." - Louis T January 23, 2007 - "Florida Tours was great, I would definitely use again. They were prompt and did accomodate a supermarket stop that we had not requested. The big plus is that if you don't need a car while in Orlando use Florida Tours. It was so great to not have to deal with traffic, tolls, unknown roads etc. Totally stress free and cheaper than a rental. Thanks FL tours." - Valery K January 22, 2007 - " Very dependable, courteous and professional. Thank you so much! We appreciate the rear facing car seat for our grandson. Your service started and ended our vacation wonderfully." - JoAnne P January 12, 2007 - "Your service was very efficent, cars were very clean, the driver very nice and helpfull and on time both at the airport and at the hotel. Thank you very much." - Louise H January 05, 2007 - "We had a town car on the way to the port and a van on the way to the airport. Both drivers were friendly and prompt. It was a pleasant experience, and I would certainly use your service again! Thanks." - Laura S January 02, 2007 - "We thoroughly enjoyed our experience with Florida Tours. Michael was on time, respectful, helpful & friendly and could have not made out arrival & departure anymore easier with our first trip to WDW. Thank you Michael for making us feel so welcome. Sure beats waiting around for a bus/shuttle." - Katherine L December 28, 2006 - "About 12 trips to Orlando over the last 8 years and the first December 25, 2006 - "Awesome job! Very reliable-our plane was 3 hours late on arrival; called Fl Tours from Dallas to explain situation and they were very understanding. Driver was waiting for us at baggage claim. On return, driver was waiting for us ahead of time at hotel. Very good experience! We have used other transportation to Disney World and were not happy at all. We will definitely use Fl Tours again! Thanks for your service!" - Shelli K December 27, 2006 - " The driver arrived at our resort at precisely 11:30am(as scheduled) to take us to the port. He was very friendly and did a great job. My 10-year-old son was thrilled to ride in a limo for the first time. I was nervous about using your company and was glad I could pay upon your arrival just in case noone showed up and could use the money on other transportation. But, as I said before, the driver showed up right on time and whisked us away to our destination.I also ended up changing our pick-up resort from Disney and worried that he'd show up at the wrong place to get us, but I called the toll free # from our resort a couple of nights before the pick-up and all went smoothly. Thank you. I think from now on I'll use you guys instead of Mears or the Disney and Carnival buses. Carnival Cruise Lines could use some advice from you guys on customer service.-------Lori" December 27, 2006 - " Driver waited even though flight was delayed by 20 minutes. Very professional." - Michael T December
14, 2006 - "Hello FL Tours, Just wanted to say a quick Thank You
for the great service we received this past trip to Orlando last week.
We have used your company many times over the past several years and
the service has been exemplary each and every time. You will continue
to have our business and our recommendations to others for your
services.Thanks, December 13, 2006 - "Was more than satified. Both drivers were the best. Definately will use your service next trip and will recommend your limo service. - Adele P" December 11, 2006 - "Our driver was very good. He even stopped at a pharmacy so we could get something for upset stomach. - Lucinda" December 7, 2006 - "THE VIDEO IN THE VAN FOR THE KIDS WAS GREAT, DARRRN/DARREL CANDY CANES WERE VERY NICE. GREAT TRIP,. WILL US YOU AGAIN - DR. KELTY" December 1, 2006 - "Excellent service !!! I would definitely use FL Tours again and recommend to family and friends. Maureen K " November 29, 2006 - "Drivers were fast and safe. The driver on the way to the ship even put on a kids DVD while we were in the van. Thankyou so much. we will use your services again and we wil refer our friends to you." Sean S November 28, 2006 - "We have used FL Tours every time we go down to Disney World. We will continue to use FL Tours since the service is always outstanding. The drivers are courteous and respectful and we never have to worry about whether the driver will be late as they are usually early in picking up our family. Thank you for making our vacation such a wonderfully relaxing time on our way to and from the airport" Belyn L November
27, 2006 - "It was wonderful to arrive at the airport and see my name
and car ready. Also on our departure day the town car was at the hotel
early. That also was wonderful. Out drivers for both trips were very
helpful and courteous. We will definitly recommend your service to
everyone. November 24, 2006 - "Thank you so much for returning the cell phone we left on the front seat. Excellent drivers and service!" Tarsio November 9, 2006 - "I would always use FL Tours and would appreciate having the same driver. We have had him 3 years or more in a row and he is great!" David B November 8, 2006 - "Apologies for forgetting the name of our driver. A great professional service adding to the most magical holiday possible. Made all the difference. Many thanks, David" David R November 6, 2006 - "I wish I remembered the name of our driver as he was very helpful and patient (We were delayed at plane debarkation and our driver was so patient!) " Cindyt S November 1, 2006 -
"I can compare your service with the service we took to our home
airport in Boston. We hired a similar service and took a similar van to
the Boston airport......... The service we received from FL tours was
far superior. Keep up the good work. THanks." Kim B Our great reviews go on and on, so if you want to keep reading them, click here. |
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