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FL TOURS Transportation Service - Testimonials
The
comments below are quoted exactly as they were sent to us. Many of
these are gathered from a quality assurance survey that our clients
receive shortly after they return home.
Last Updated: 04/16/07
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Booking within 72 Hours: Our online system will not allow reservations to be made within 72 hours.
If you prefer to pay with a credit card,
you can submit your reservation online and call our office 2-3 days prior to your arrival. |
April
16, 2007 - I was very impressed with FL Tours and would instantly
recommend your company to my friends who are traveling in your service
area. Our airport experience was extremely long and frustrating,
and the driver from FL Tours was a very welcome
sight. I had mistakenly neglected to bring the phone
number of your service with me so that I could notify you that we would
be delayed, but your driver had monitored our flight and determined our
actual arrival time before he called us. For a service that
I had booked by clicking on an internet banner, this was one
of the best services we used on vacation. - Elaine C
April
16, 2007 - We were completely pleased and especially appreciated the
grocery stop. We know that stop saved us a lot of money at Disney.
Thanks for being so prompt and kind to the kids! - Bob and Rosemary
April 16, 2007 - Wonderful experience, on time, friendly, and very helpful with
all the luggage!!! - Pam M
February 08, 2007 - You guys did perfectly!! No room for improvement in my book!! - Jason K
February 04, 2007 - We have absolutely no complaints! The cars were spotless, and
the drivers were very personable and professional. Including the stop at
Publix is a wonderful benefit. We saved a lot of money by buying juice,
snacks, etc., and eliminated most of the airport security hassles
surrounding "liquids," because we bought those items after arriving in
Orlando. Your service is a bargain and a pleasure to use. We will never rent
a car again! - Roxane H
February
05, 2007 - "We just got back from our vacation to WDW. The beginning of
our vacation was a nightmare, but it had a happy ending. Here is our
story:
We booked a hotel (which shall remain
nameless) back in early December. We received a phone confirmation and
an email confirmation. A down payment had already been charged to our
credit card.
On Wednesday, December 27 my wife
and I, along with our two daughters (ages eight and five) arrived in
Orlando at 11:00 p.m. via Southwest Air. A driver from FL Tours was at
the airport to pick us up and take us to our hotel. However, the driver
told us he had called ahead to the hotel and was told that the hotel
was closed for renovations.
We were sure there
had been some mistake (we had a confirmation number, our VISA had
already been charged), so we had him call again. After repeated phone
calls from our driver and me, we were finally convinced that the hotel
was in fact closed. Someone from the hotel referred our driver to a
sister hotel, so we called that number. Unfortunately, there were no
vacancies. Our driver also noted that the number he called was in a
different area code. We had booked this particular hotel specifically
because it was close to Disney and there was a free shuttle to the
parks.
Fortunately our driver from FL Tours,
Daren Deneau, was great. He told us that we were his last stop and he
wouldn t leave us until we had a hotel. We told Daren we were looking
for something about $100 per night, close to the parks, with a free
shuttle (essentially what we had already booked) . While Daren drove
from the airport, his office began calling hotels in the area.
Unfortunately, they got back to us shortly to let us know they had
called around and there was no way we were going to find something for
that price on such short notice during Christmas week. We asked them to
look for something less than $150 per night. In the meantime, Daren
drove us around the Palm Parkway area. We stopped at a few hotels,
including the Holiday Inn Express, but no rooms were available. We saw
the Comfort Inn had a vacancy, so we quickly drove there. However, the
woman at the front desk said they had booked their last room five
minutes ago and hadn t changed the sign yet. Eventually, after about 90
minutes of driving and calling (and a minor crying spell from my
eight-year-old daughter) we found a room at the Residence Inn for $149
per night.
We wound up staying there all week (it
was very nice) and our original hotel agree to reimburse us for our
added expense. So it all worked out in the end.
But
I shudder to think what would have happened to us if we had decided to
rent a car, or if we had used a car service less "user-friendly".
FL Tours rocks!" - Rich N
February 01, 2007 - "Thanks for a wonderful experience. Our driver went beyond what
he had to ever do by trying to help us figure out our flight arrangements.
Just Great!! Will definetly use FL Tours again!" - Kim M
January 28, 2007 - "I have always been very satisfied with your service. I can not
recall EVER having to wait for my driver. He has always been there ahead of
time waiting for me. I try to recommend your service whenever I can." - Louis T
January 23, 2007 - "Florida Tours was great, I would definitely use again. They
were prompt and did accomodate a supermarket stop that we had not requested.
The big plus is that if you don't need a car while in Orlando use Florida
Tours. It was so great to not have to deal with traffic, tolls, unknown
roads etc. Totally stress free and cheaper than a rental. Thanks FL tours." - Valery K
January 22, 2007 - " Very dependable, courteous and professional. Thank
you so much! We appreciate the rear facing car seat for our grandson.
Your service started and ended our vacation wonderfully." - JoAnne P
January 12, 2007 - "Your service was very efficent, cars were very
clean, the driver very nice and helpfull and on time both at the
airport and at the hotel. Thank you very much." - Louise H
January 05, 2007 - "We had a town car on the way to the port and a van
on the way to the airport. Both drivers were friendly and prompt. It
was a pleasant experience, and I would certainly use your service
again! Thanks." - Laura S
January 02, 2007 - "We thoroughly enjoyed our experience with Florida Tours.
Michael was on time, respectful, helpful & friendly and could have not made
out arrival & departure anymore easier with our first trip to WDW. Thank you
Michael for making us feel so welcome. Sure beats waiting around for a
bus/shuttle." - Katherine L
December 28, 2006 - "About 12 trips to Orlando over the last 8 years and the first
time we used FL Tours. We were extremely pleased. On time, courteous, and
our driver did not summon airport employees to handle our bags like other
limo companies do. (we like to make that decision on our own if we choose
to use the airport employee, not the limo driver).
Wonderful service thru the whole process. We will definitely use FL
Tours again!!" - Nicki B
December 25, 2006 - "Awesome job! Very reliable-our plane was 3 hours
late on arrival; called Fl Tours from Dallas to explain situation and
they were very understanding. Driver was waiting for us at baggage
claim. On return, driver was waiting for us ahead of time at hotel.
Very good experience! We have used other transportation to Disney World
and were not happy at all. We will definitely use Fl Tours again!
Thanks for your service!" - Shelli K
December
27, 2006 - " The driver arrived at our resort at precisely 11:30am(as
scheduled) to take us to the port. He was very friendly and did a great
job. My 10-year-old son was thrilled to ride in a limo for the first
time. I was nervous about using your company and was glad I could pay
upon your arrival just in case noone showed up and could use the money
on other transportation. But, as I said before, the driver showed up
right on time and whisked us away to our destination.I also ended up
changing our pick-up resort from Disney and worried that he'd show up
at the wrong place to get us, but I called the toll free # from our
resort a couple of nights before the pick-up and all went smoothly.
Thank you. I think from now on I'll use you guys instead of Mears or
the Disney and Carnival buses. Carnival Cruise Lines could use some
advice from you guys on customer service.-------Lori"
December 27, 2006 - " Driver waited even though flight was delayed by 20 minutes. Very professional." - Michael T
December
14, 2006 - "Hello FL Tours, Just wanted to say a quick Thank You
for the great service we received this past trip to Orlando last week.
We have used your company many times over the past several years and
the service has been exemplary each and every time. You will continue
to have our business and our recommendations to others for your
services.Thanks,
Joe H.
- Alabama"
December
13, 2006 - "Was more than satified. Both drivers were the best.
Definately will use your service next trip and will recommend your limo
service. - Adele P"
December 11, 2006 - "Our driver was very good. He even stopped at a pharmacy so we could get something for upset stomach. - Lucinda"
December
7, 2006 - "THE VIDEO IN THE VAN FOR THE KIDS WAS GREAT, DARRRN/DARREL
CANDY CANES WERE VERY NICE. GREAT TRIP,. WILL US YOU AGAIN - DR. KELTY"
December 1, 2006 - "Excellent service !!! I would definitely use FL Tours again and recommend to family and friends. Maureen K "
November 29, 2006 - "Excellent Service; I will use FL tours again and have recommended it to a friend."
Paul N
November
29, 2006 - "Drivers were fast and safe. The driver on the way to the
ship even put on a kids DVD while we were in the van. Thankyou so much.
we will use your services again and we wil refer our friends to you." Sean S
November
28, 2006 - "We have used FL Tours every time we go down to Disney
World. We will continue to use FL Tours since the service is always
outstanding. The drivers are courteous and respectful and we never have
to worry about whether the driver will be late as they are usually
early in picking up our family. Thank you for making our vacation such
a wonderfully relaxing time on our way to and from the airport" Belyn L
November
27, 2006 - "It was wonderful to arrive at the airport and see my name
and car ready. Also on our departure day the town car was at the hotel
early. That also was wonderful. Out drivers for both trips were very
helpful and courteous. We will definitly recommend your service to
everyone.
Thanks so much" Meryle G
November 24, 2006 - "Thank you so much for returning the cell phone we left on the front seat. Excellent drivers and service!" Tarsio
November
9, 2006 - "I would always use FL Tours and would appreciate having the
same driver. We have had him 3 years or more in a row and he is great!"
David B
November 8, 2006 - "Apologies for
forgetting the name of our driver. A great professional service adding
to the most magical holiday possible. Made all the difference. Many
thanks, David" David R
November 6, 2006 -
"I wish I remembered the name of our driver as he was very helpful and
patient (We were delayed at plane debarkation and our driver was so
patient!) " Cindyt S
November 1, 2006 -
"I can compare your service with the service we took to our home
airport in Boston. We hired a similar service and took a similar van to
the Boston airport......... The service we received from FL tours was
far superior. Keep up the good work. THanks." Kim B
Our great reviews go on and on, so if you want to keep reading them, click here.
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